Case Studies | Questions to ask your VA

Virtual Assistant Case Studies

To demonstrate how you can utilise our services and to give an idea of cost-effectiveness, we’ve outlined below some case study examples of work we’ve done recently for our valued clients.

The task: Telemarketing / database creation 
What we did: 9 hours over the course of six weeks – researched potential customers, gathered the details, followed up with calls and created user-friendly Excel database with all info. Passed this on to our client who then did a mass cut and paste of the email addresses gathered for a brief follow-up email to all, and et voilà, effective marketing to around 200 potential leads.
Cost: All for around £160!

The task: Survey Monkey – Survey creation and maintenance
What we did: 13 hours of admin time perfecting four long and complex in-depth surveys. Saved the client considerable time and effort as these can be tricky and require thorough testing before making them available to complete.
Cost: Just over £200

The task: Blog article drafting
What we did: Two hours drafting a blog article collating best tips from previous articles. I’m trained in editing and also a keen writer, and lover of the English language, and relish these types of task! If you’re looking to buy time and rehash or recap while you’re thinking up new material, this can be a good way to keep your readership and followers engaged meanwhile – plus other ideas can often be sparked from revisiting and reviewing.
Cost: £36

The task: Editing and proofreading
What we did: Looked at 36-page e-book a longstanding client had created, edited and proofread so it was ready for publishing.
Cost: £36

The task: Typing
What we did: As well as PA and admin type duties, we also carry out a lot of typing! We take on many hours each month and pride ourselves on always returning on or before the deadline and to the highest standards. Examples of work provided: medico-legal reports; medical correspondence; legal correspondence and file notes; CVs; interview recordings; PDF to Word conversions (involves tidying up formatting). We also take on regular copy typing handwritten docs and data entry tasks – of all shapes and sizes!
Cost: From 85p per recorded audio minute

Hopefully this gives an insight into what we do all day! And it proves that you can use our service as and when you need it – there’s no commitments or packages to consider or anything like that – you simply pay for the time you use and you can cap this at any figure you would like. We work to your budget!

So if you require any of the above, travel planning, event organisation (room/venue bookings, catering), formal meeting room bookings, database creation or management, data entry, podcast transcription (the list goes on… – hopefully you get the idea!) then just drop us an email or a call, we’d be happy to discuss how we can help. We are resourceful, well established and have access to lots of local and national resources, as well as bags of initiative and great ideas – just ask us!

Free Download! Questions to ask your Virtual Assistant 

Thinking of hiring a Virtual Assistant this year to help support your business or busy department? Download our free guide to assist you in selecting the right provider.

Why you should hire a Virtual Assistant

Why you should hire a Virtual Assistant

Using a VA (“Virtual Assistant”) service can help you to:

  • Reduce your workload
  • Achieve a better work-life balance
  • Focus on your core business tasks
  • Get around to your to do list
  • Strengthen and revitalise your business
  • Utilise skills and experience unavailable within your company
  • Achieve a professional finish to your written reports and work

Delegate
Virtual Assistants do the same tasks an in-house secretary or PA would do for you, except on a freelance basis and from our own office.

Service Level
Our team is made up of highly experienced PAs and secretaries with many years’ previous experience. We research, proofread and transcribe your work accurately and professionally. We can work to your templates or create new ones for you.

Transcription
We are UK-based and a native English speaking team, who can expertly analyse your audio files in detail – accents, multi-speaker interviews, abbreviations, acronyms and industry terms. We research any words or terms we aren’t familiar with to save you time and give you the fullest possible service. We highlight these for you to review, to ensure total accuracy.

Initiative
Our extensive PA experience puts us in good stead for understanding what your requirements are and we will go the extra mile to help you achieve those.

Security
We are registered under the Data Protection Act and our transcribers sign a non-disclosure agreement and confidentiality agreement. We delete all sound files and documents once the job is complete – nothing is stored. We are happy to sign any agreements you may have.

Our virtual door’s always open how to get in touch
We’re always just a click or phone call away – call, email or Skype us.  We work core hours of Monday-Friday 9am to 5pm but if you require work carried out in the evening or at weekends this can be accommodated.  

Spelling out the Benefits

  • We work from our own premises – no need for you to pay for office space and other associated costs
  • Pay-as-you-go service/no obligations – only pay for the time you use, no contracts 
  • We are self-employed – no need to worry about tax, National Insurance, overtime, mandatory pension, sickness/holiday pay, admin resources, equipment, supplies or training costs
  • Business minded – as a business owner, I recognise and understand the importance of helping your business flourish
  • No training required – we can start immediately with all the relevant skills and knowledge, can offer useful suggestions, are multi-skilled in various professional industries (legal, medical and corporate)
  • Green – we are a great way to offset your carbon footprint, as everything is done via electronic transfer

We always offer a trial of work so you can see if it is right for you.
Call now to find out more: 01875 340 892 or email: fiona@outsource-typing.com