Transcription & Virtual PA Services for long- or short-term

Our service is for all kinds of businesses, professionals and individuals looking for support with general typing tasks, transcription and PA tasks.  We regularly assist the following: 

Solicitors/Legal Professionals | Medical Experts | Expert Witnesses | Property Consultants | HR Consultants | Researchers | Authors | Charities | Students

We can take over responsibility for office admin, data entry, assist your existing staff to get through a backlog of typing, provide absence cover. Our service can support you through busy times, on an ad hoc or more permanent basis – whatever you need. 

We provide reliable, fast, accurate transcription of in-depth interviews, multi-speaker and one-to-one interviews.  We can offer a variety of formats to suit your needs and can time-stamp transcripts.   

UK-based and helping clients worldwide, we accept ALL file formats. Established in 2011 and with a trusted and highly experienced transcriber team, we are specialists in transcription and type ALL files, even with strong accents or poor sound quality. All work is thoroughly researched and proofread at no extra costPricing is simple and efficient: you only pay for the time you use.  As there is a set rate for PA tasks and a simple rate for audio typing (based only on a charge per the audio length of each file), pricing work upfront is easy – there are no hidden costs.  

Quality Control

All our transcripts are thoroughly proofed prior to sending back to the client at no extra cost. Formally qualified to carry out editing and proofreading, we ensure your work is completed to a professional standard. 

Confidentiality 

We’re registered under the Data Protection Act, registration no. ZA059377. We do not store or share any information, and have strict policies regarding security. All our UK-based transcribers have signed an Acceptance Agreement which includes strict provision for confidentiality.  Our transcription staff work only from a password-protected encrypted USB drive and no work is stored for longer than 48 hours on the drive.  We keep printing to an absolute minimum – we always seek your permission before printing and securely shred using cross-cut or confetti method. Most of our work is done using split-screen or two-screen methods to cut down on the need for printing. 

Copies of our ICO registration document and policies are available on request. Copies of our staff Acceptance Agreements are also available on request. We are also happy to sign any NDAs you may have. 

Sending work to us is simple
sending-work-to-us

You can also send copy typing and mini-cassette tapes to us by Recorded / Special Delivery post or Courier (we highly recommend Hermes).

Security
Both Dropbox and ScribeManager use AES 256-bit encryption. Dropbox and ScribeManager accounts are also password protected, offering a double layer of protection.  Our transcribers work strictly from an encrypted password-protected USB drive only so your work is safe and secure.  

Recording
Clients typically use a voice recorder (e.g. Olympus/Philips/Grundig).
Smartphones can be used to record via Dictadroid for Android, Dictate + Connect (Dictamus), Olympus, or PocketDictate for iPhone. 

We accept mini-cassette tapes. If you’re looking to update your recording technology but are unsure where to start your search we can advise on the best equipment to meet your budget – ask us for recommendations.   

Try our service out for free 
Contact us for a free consultation and free sample of typed audio to see how our transcription service can work for you.