Client Reviews

“I needed some assistance with the transcription of interviews for my final year undergraduate dissertation. I did quite a bit of research in finding a good typing service and came across Fiona’s outsource-typing website. I was in need of a quality service but more importantly a service I could trust; there are quite a few opportunists out there! I am so glad I found Fiona and would highly recommend her service to others. Fiona offered me a very reasonable price with student discount included. Although we had agreed on the price and the amount of work beforehand, Fiona was very accommodating and patient. During my dissertation I was unsure of the quantity of transcription work which had to be completed – as it turned out it was more than I had anticipated. Even still, the turn-around on transcriptions was very prompt, detailed, accurate and excellently presented. I am now working as a postgraduate student and Fiona will be the first person I turn to when I need future transcription work done.”
J McKay, Postgraduate student (Nov 2012)

“I am delighted to have found Fiona. She offers a fast, accurate, intelligent and sensibly priced service, and fully respects the need for client confidentiality. She is a pleasure to deal with, and will travel the extra mile to help.”
RAR, Chartered Psychologist/Expert Witness (Nov 2012) 

“With so many doom and gloom stories emerging about bad customer service recently, it’s great to give Fiona (and me) something to smile about. Fiona worked tirelessly on a last-minute request for assistance with a PowerPoint presentation to celebrate a milestone life event. Fiona gave the presentation her full and prompt consideration, while listening patiently to my needs to enhance the credibility of the presentation. Fiona also worked with me closely to mitigate any potential problems. Therefore, I would wholeheartedly recommend Fiona on the basis of her long-standing career, genuine expertise, professionalism and high levels of service and quality. In addition, Fiona has the natural ability to recognise a good idea, whether it came from my mind or her own, to deliver quality every time. In terms of professionalism, best practice and superior performance, I would recommend Fiona unreservedly.”
I Law (Dec 2013)

“I contacted Fiona on very short notice. She responded quickly with a very reasonable quote and delivered a perfect product earlier than promised. Her work allowed us to advance our technical manual set ahead of the deadline mandated by the regulator. Without reservation I recommend Fiona and her group at Outsource-Typing for any work you need performed flawlessly and timely!”
Bruce, Regulatory Compliance, Major Airline (Jan 2014)

“Fiona typed up our first documents within 24 hours. We’re really happy with her work! We will use her again and recommend her.”
Steve, Sales Director, Marketing Agency (Jun 2014)

“Fiona provides an excellent secretarial and administration service. I had a complex project, involving old family records and correspondence, and Fiona has tackled this with great skill and commitment. Costs are very reasonable and accuracy is high. Fiona’s service is prompt and flexible, and is clearly developed from years of experience. Fiona maintains high professional standards and I will ask for her help in future without hesitation.”
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David R Fortune (Jun 2014)

“I have been using the services from Fiona at Outsource-Typing for several years now. I have always found her to be very reliable and fast. Accessing her services is easily done via Dropbox. I would highly recommend Fiona to anyone who is looking for virtual PA or audio typing assistance.”
HR Consultant (Nov 2015) 

“I have used Fiona for all my secretarial work for the past year. I have found her to be reliable, exceptionally accurate and to have very fast turnaround for reports (either same or next day in general). Fiona always gives good notice of taking leave and offers to arrange alternative cover. She is also very good at responding to emergency requests! I cannot recommend Fiona highly enough to you.”
Consultant Psychologist (Sep 2016)

“We have used Fiona for our CVs for some time – it’s great for us as the work is turned around fast (as required in our business) and if she is ever unable to do so she will always communicate this quickly which is really appreciated.”
Recruitment Consultant (Sep 2016) 

I am delighted to provide a reference for Outsource Typing led by Fiona Frame. I have been using Fiona for my medical and medico-legal reports for over five years and the service has always been prompt and accurate, and uncomplaining spite of my variable dictation skills. Therefore I have no hesitation in recommending Outsource Typing unreservedly.
Consultant Occupational Health Physician (Sep 2016)